Highlights of Expert Group Meeting Smart Services, Service Lunch “Towards a Data-driven Company”

October 24th 2018, Zürich

The data driven company is a combination of mindset, skills, infrastructure and the capability to rapidly adapt business models. In his fascinating presentation, François Rüf, head of data and machine learning at Vontobel, presented how they are approaching these challenges.

The presentation made it clear that a broad range of methods is required for successful implementation. In particular, next to technological approaches like cloud, automation, IoT etc., creating services that are convenient and relevant from the perspective of the users as well as the development of ecosystems are essential. Moreover, the development of data-driven services cannot be tackled the same way as normal IT projects.

The highly interesting and interactive presentation was surrounded by lively discussions, which led to new inspirations and ideas and strengthened the network of the Expert Group members.

Following the presentation, the core team members of the expert group Smart Services got together to co-create ideas for further common activities. A cool list of workshops, events, or projects was the outcome. We look forward to see a firework of activities in 2019.