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Tag: Smart Services

Service Lunch with KWe Consulting GmbH

Written by dsa_admin on .

Organized by the Smart Services Expert Group.

Transformation Journey to Smart Products

Digital Transformation is a journey that requires exploring the digital opportunity on a trial and error basis with a good dose of faith and perseverance.

Thanks to the illustration of a life case, learn open, pragmatic and unexpected insights from the implementation of IOT services in the industrial environment …

Smart Services invites to the next Service Lunch with speaker Fabian Oliver from KWe Consulting.
Please register at: https://ch.xing-events.com/TransformationSmartProducts.html
You can also find all relevant information in the flyer!

Service Lunch Smart Services: Transformation of the service business of Swiss industrial companies

Written by dsa_admin on . Posted in Blog.

With Boris Ricken, AWK Group

COVID-19 has posed enormous challenges to Swiss industrial companies over the past two years. The service sector has been particularly hard hit, as it relies on personal interactions with customers. At the same time, digital technologies have changed the service business.

In his presentation, Boris Ricken shed light on the implications of these developments for Swiss industrial companies. He showed how longterm trends in service provision have been reinforced, e.g., by local service provision in combination with central products and services. Given this, different fields of action were elaboarated, among others for new digital services and business models.

The presentation was accompanied by lively discussion and input from the participants. The expert group Smart Services is a very active platform for sharing and growing knowledge and expertise in this field.

Contact person: Jürg Meierhofer